Regulatory Information

Fees information

Our fees are calculated on our own scale with separate rates for individual and corporate clients.

Our fees are dependent on the nature, complexity, language, and number of the document(s) to be notarised, and if any further services are requested. Further services include but are not limited to out of office attendance by a notary, translation and interpretation, legalisation at the Foreign and Commonwealth Office and consulates and embassies, delivery, drafting and engrossment.

Upon accepting new instructions we will always provide an estimate of our fees.

A breakdown of an estimate or final invoice can be provided on request.

For more information please refer to our terms of business or contact us at

Terms of Business

Our Terms of Business are available to view here.

Data Processing Terms

Our Data Processing Terms are available to view here.

Redress information

The level of the Professional Indemnity or PI cover held by Imison & Co is 1,000,000 GBP.

Regulatory information and how to make a complaint

1. My notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury:

The Faculty Office
1, The Sanctuary
Telephone 020 7222 5381

2. If you are dissatisfied about the service you have received, please do not hesitate to contact [me/my firm].

3. If we are unable to resolve the matter you may then complain to [The Notaries Society/ the Worshipful Company of Scriveners of which I am a member, who have a Complaints Procedure which is approved by the Faculty Office] [the Faculty Office who will refer the complaint to be considered by one or several independent notaries]. This procedure is free to use and is designed to provide a quick resolution to any dispute.

4. In that case please write (but do not enclose any original documents) with full details of your complaint to [:- contact details of relevant Approved Procedure including telephone number and email address] [the Faculty Office].
If you have any difficulty making a complaint in writing, please do not hesitate to call [The Designated Society/The Faculty Office] for assistance.

5. Finally, even if you have your complaint considered under the Complaints Procedure, you may at the end of that procedure or after a period of eight weeks from the date you first notified me that you were dissatisfied, make your complaint to the Legal Ombudsman, if you are not happy with the result:

Legal Ombudsman
PO Box 6806
Wolverhampton WV1 9WJ
Tel : 0300 555 0333
Email: Website:

6. If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman within one year from the act/omission or within one year from when you should reasonably have known there was cause for complaint.